Reliability Analytics
HEXstream's Reliability Analytics Solution offers utilities the tools and expertise they need to monitor grid performance, manage outages, and improve operational efficiency through data-driven insights.
Reliability Analytics Insights
Utility Outage Management: Before and After the Emergency
Emergency management is the fastest-moving operational challenge faced by most utilities. Storm management outcomes have dramatic implications for infrastructure health, customer satisfaction, service reliability, and safety. Field technicians, dispatchers, management personnel, and other utility professionals can meet this challenge best when they have access to timely, intuitive, and detail-rich intelligence regarding the current situation.
SAIDI, CAIFI, & SAIFI: A Guide to Utility Reliability Metrics
In this report, we break down the meaning of some important metrics (commonly referred to via acronym) used by the Federal Energy Regulatory Commission, along with utilities themselves, when measuring utility service reliability.
Reliability Reporting for Utilities: Flexibility Matters
Reliability Reporting metrics are used by utilities and regulatory bodies to track customer service quality, monitor continuous improvement initiatives, and highlight chronic issues. The precise formulation of these metrics can vary substantially in practice. For example, many utilities report reliability statistics at the event level. Others roll their reporting up at the switching level instead.