Utility360
The Utility360 suite of real-time analytics puts critical data at decision-makers’ fingertips. It is tailored to utility-specific needs and creates an integrated, unique "one data" view across all critical operational systems. Utility360 is built on decades of experience working with 80% of large, North American utilities.
Storm Analytics
Utility Outage Management: Before and After the Emergency
Emergency management is the fastest-moving operational challenge faced by most utilities. Storm management outcomes have dramatic implications for infrastructure health, customer satisfaction, service reliability, and safety. Field technicians, dispatchers, management personnel, and other utility professionals can meet this challenge best when they have access to timely, intuitive, and detail-rich intelligence regarding the current situation.
Fire & Power: An Emergency Response Q&A From Two HEXstream SMEs With Unique Backgrounds
Digitalizing Outage Management Ops for a Publicly-Traded Power Utility
Smarter Comms, Control And Customer Service: A Q&A On The Evolution Of Our Utilities
Reliability Analytics
Reliability Analytics tracks IEEE metrics as a regulatory requirement and an important part of outage management, accommodating utility's unique methods of calculating and tracking their numbers with differing definitions of momentary outages, restoration and other metrics. This automated approach provides consistent and reliable reporting for regulatory purposes, while freeing your staff to focus on mission-critical work.
AMI Analytics
AMI Analytics provides comprehensive insight into metering data, enabling key initiatives such as time of use rate opportunities and demand responsiveness while mitigating asset-management mistakes. It supports the full utilization of utility assets, driving your utility toward ROI goals.
Field Services Analytics
Field Services Analytics (FSA) offers a pre-built data mart and comprehensive set of dashboards that help utilities reduce the number of truck rolls, improve first-time resolution rates, and increase customer satisfaction across their entire field-service operation. FSA empowers utilities to expand into time-series analysis, drive workforce productivity beyond standard reporting, and integrate crew data with cost and asset data to uncover new performance-improvement opportunities.