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HEXaid

HEXaid is an end-to-end solution designed to streamline the coordination and management of mutual aid crews during storm events. ​HEXaid connects utility companies with qualified contractor crews during emergencies, ensuring rapid response when communities need power restored most. ​

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HEXaid Insights

Electric utilities face significant challenges in efficiently onboarding and tracking mutual aid crews during storm events. HEXaid helps teams address:

⁠⚡️Resource Allocation Determining the optimal allocation of resources, including personnel and equipment, to the areas most affected by the storm requires real-time data and rapid decision-making. Misallocation can lead to delays in restoration efforts.

⁠📍Tracking and Accountability Keeping track of the locations, activities, and progress of multiple mutual aid crews is complex. Utilities need reliable systems to monitor crew movements and ensure accountability, which can be challenging in adverseweather conditions.

⁠🦺 Safety and Compliance Ensuring the safety of mutual aid crews and compliance with regulatory standards is paramount. Storm conditions can increase the risk of accidents and complicate adherence to safety protocols.

⁠🧰Technology Integration Integrating various technologies used by different mutual aid crews into the utility's existing systems can be problematic. Compatibility issues and the need for rapid deployment of new technologies add to the complexity.

⁠🏨 Logistical Support Providing logistical support, such as lodging, food, and transportation, for mutual aid crews during a storm event requires meticulous planning and execution. Disruptions caused by the storm can exacerbate these logistical challenges.